International Returns & Exchanges You can initiate a return for most new and unopened items within 7 days of delivery for a full refund. You must return items in new or unused condition with all original materials included with the shipment. We must receive your returned items at our processing facility within 45 days of delivery. If the return is a result of defective product, we will refund the full cost of the merchandise. Defective Product Defective items, items damaged at the time of receipt. Your shipping charges will be waived. When we receive your return, we will inspect the item and issue you a refund. If the product is not found to be defective, shipping fees will apply and/or a partial refund may be issued. Products Returned After 20 Days Because products decrease in value over time, we offer partial refunds for items returned more than 20 days after delivery. In addition, we may reduce the refund further based on the condition of the merchandise. We also deduct the original and return shipping charges from your refund, as described in the Returns Policy. Cancellation policy You may cancel your order before the order has shipped or been intercepted by the logistics company. If the order has already been shipped, we cannot cancel your order.